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Abusive electricity bill · SPD Advocacia

Absurd electricity bill or power cut? Challenge the charge

Unusual consumption, "consumption recovery" charges for alleged meter tampering and cuts without notice. See your rights and tell us about the case.

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What to do with an electricity bill far above normal?

File a complaint with the power distributor and keep the ticket number. Ask for the meter to be checked and for your consumption history. If the company charges "consumption recovery" for an alleged meter irregularity, it must follow the procedure in the ANEEL rules and allow the consumer to defend themselves. Charges without adequate proof can be annulled, and a power cut over a disputed debt can be challenged in court.

What the law says

Your rights

Complaint

File it with the distributor and keep the ticket number.

Meter

The consumer can ask for the meter to be tested.

Irregularity

A charge for alleged fraud requires a procedure with the right of defense.

Power cut

Must be preceded by notice. Old and disputed debts require analysis.

Source: Brazilian Consumer Protection Code; ANEEL Normative Resolution 1.000/2021.

What is your case?

Situations the firm handles

High bill

Unusual consumption

Comparison with the history and request for review.

ANEEL rules
Consumption recovery

Accusation of tampering or fraud

A retroactive charge without adequate proof can be annulled.

Case review
Power cut

Cut without notice or over a disputed debt

Urgent request to restore power.

Case review
Credit listing

Name listed as a defaulter over the bill

See also the page on wrongful credit listing.

Consumer Code
Damages

Losses from the lack of power

Spoiled food and burned-out appliances.

Consumer Code
Business

Shops and industry

Charges and cuts at commercial units.

Case review
This page provides general information, does not replace a review of the case and there is no guarantee of results.

Step by step

How the firm works

  1. Review. We check the documents and tell you frankly whether the case is worth a lawsuit.
  2. Evidence. We organize screenshots, tickets, invoices and messages.
  3. Settlement or lawsuit. We seek a solution with the company or file the lawsuit, often in the Small Claims Court.
  4. Follow-up. Hearing, judgment and receipt of the amounts, with updates by WhatsApp.
5,000+ cases handledTen years of practicePractice before the STJ and STFFeatured in G1, UOL, Estadão and TV Globo

Case review

Let us review your case

Answer the questions one at a time. At the end you can attach documents, which go straight to a folder in the firm's Drive, and send the summary by WhatsApp. Everything is protected by professional secrecy.

Common questions

Frequently asked questions

Can the distributor cut the power without notice?

As a rule, no. A cut for non-payment requires prior notice.

Is there reimbursement for an appliance burned by a power surge?

There may be. You must request it from the distributor within the deadline in the ANEEL rules.

Can an old bill justify a power cut?

Old debts, as a rule, must be collected by proper means, without cutting power. Each case needs analysis.

Does complaining to ANEEL help?

It helps as a record, after complaining to the distributor.

Do you serve clients in other states and abroad?

Yes. Service is provided at the office or online throughout Goiás and other states.

How much does it cost?

After the review, the firm sends a written fee proposal, before any engagement.

Lawyer for abusive electricity bills throughout Goiás

SPD Advocacia assists consumers and companies throughout Goiás with unusual power bills, consumption recovery charges and wrongful power cuts.

How to challenge a consumption recovery charge

A retroactive charge for an alleged meter irregularity must follow the ANEEL rules and guarantee the consumer's defense. Without adequate proof, the charge can be annulled.

Service throughout Goiás, in person or online

Service is in person at our office or online for Goiânia and other cities in Goiás and other states.

Informational content, in accordance with OAB Provision 205/2021. Each case depends on a review of the documents, and no result is promised.

Responsible lawyers

  • Sidnei Pedro Dias OAB/GO 48.603 · OAB/DF 68.207 · OAB/SP 501.693 · leads the firm’s cases
  • Adrielle Oliveira OAB/GO 76.298 · civil, family, business and international matters
  • Eduardo Prado OAB/GO 59.836 · criminal and electoral law

Online service throughout Brazil and for Brazilians abroad. Own office in Anápolis, Goiás, Brazil: Av. Juscelino Kubitschek, 500, Genesis Office, rooms 1506 and 1507. About the firm →